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Conversational AI goes mainstream at Capital One bank

Capital One is one of the largest banks in the world, with revenue over $27 billion. They are also behind the ubiquitous “What’s in your wallet?” television commercials. To take a deep dive, I invited Capital One’s head of conversational AI, Ken Dodelin, as my guest on the CXOTalk series of conversations with business and technology innovators. Also read: CIO… Read more →

Microsoft wish list: How to keep customers happy and make money in 2019

From a business perspective, Microsoft had a pretty good 2018. That’s especially true when you examine the company’s revenue, profits, stock price, and momentum against other giant tech companies, especially Apple, Google, and especially Facebook. Those three stalwarts of the once-mighty FAANG displayed rare weakness in 2018, while Microsoft looks poised to end the year with the largest market cap… Read more →

Biggest storage stories of 2019

Four cost-effective alternatives to public cloud storage Listening to cloud vendors, you’d think it isn’t possible for enterprise data center storage to compete on cost. That’s just wrong. Here are four companies that offer lower-cost alternatives to the big cloud services. Read More In no particular order, here is what to expect in 2019. NVMe bulks up NVMe sales doubled… Read more →

Three ways DevOps will be more finely tuned in 2019

“DevOps is no longer a fringe movement.” Cloud, security and AI will more finely tune DevOps. Photo: Joe McKendrick That’s the word from Wesley Pullen, chief DevOps strategist at Electric Cloud, in a presentation at the recent DevOps Enterprise Summit. There are now enough proof points on implementations to justify DevOps to senior executives as a strategy for attaining competitive… Read more →