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CIO case study: Customer experience and digital transformation

Although phrases such as digital transformation and customer experience are over-hyped, many organizations are making significant investments in these areas. Such transformation efforts help companies meet evolving customer expectations and (at least) maintain parity with new and established competitors. Because these shifts usually involve business model changes that rely on technology, Chief Information Officers have moved to the front lines… Read more →

My Microsoft wish list for 2019

From a business perspective, Microsoft had a pretty good 2018. That’s especially true when you examine the company’s revenue, profits, stock price, and momentum against other giant tech companies, especially Apple, Google, and especially Facebook. Those three stalwarts of the once-mighty FAANG displayed rare weakness in 2018, while Microsoft looks poised to end the year with the largest market cap… Read more →

Apple Watch, Pixel Slate m3, Kindle Oasis, and fake 5G (MobileTechRoundup show #455)

Amazfit Verge smartwatch launching in the US: $160 gets you GPS, onboard music, and five day battery While wearables from Apple, Garmin, and Fitbit are very popular in the US, Huami is the second largest wearable provider in the world. Amazfit wearables offer compelling features … Source Article from Watch, Pixel Slate m3, Kindle Oasis, and fake 5G (MobileTechRoundup… Read more →

Over 19,000 Orange modems are leaking WiFi credentials

Over the weekend, a security researcher has discovered that nearly 19,500 Orange Livebox ADSL modems are leaking WiFi credentials. Troy Mursch, co-founder of Bad Packets LLC, says his company’s honeypots have detected at least one threat actor scanning heavily for Orange modems. Scans started Friday, December 21, Mursch said. The attacker is exploiting a vulnerability affecting Orange LiveBox devices (CVE-2018-20377)… Read more →

How Microsoft won and Apple didn’t lose

Winning, quietly. James Martin/CNET These two are like George Clooney and Russell Crowe. They’ve been around forever, yet still somehow manage to do enough to recalibrate themselves for a new generation. Sometimes, their work verges on the vacuous. Sometimes, they’ll go and do something genuinely surprising that makes you think they have hidden depths. Also: Goodbye iPhone XR: Signal strength and… Read more →