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Pixel 3, Pixel Slate, Xperia XZ3, Huawei Mate 20, and more (MobileTechRoundup show #448)

After returning from my 25th US Coast Guard Academy reunion trip to the northeast, there was plenty for Kevin and I to discuss on MobileTechRoundup show #448. Some new phones are in hand and Kevin attended the Google launch event in NYC. Image: ZDNet A week with the Pixel 3 XL and Pixel Stand Here comes the Pixel Slate: Should… Read more →

I thought Comcast had improved, then I called customer service

Perhaps it’s just me, but I thought that Comcast had visited a reputable psychologist, confessed to its worst tendencies and taken steps to do something about them. The low point had surely been the famous, infamously entertaining 2014 recording of a Comcast retention agent doing everything possible, everything humongously irritating, to persuade a customer to stay. Also: A customer experience… Read more →